• I have my account ordering website bookmarked and it no longer goes to my company login page.

  Lehigh recently made some security upgrades which slightly changed all of our dedicated account website addresses, so the link you originally bookmarked no longer works. You will need to edit your bookmark with the updated website address URL. Right click on your bookmark, choose Edit, insert your account vanity URL (for example: ABCDistribution.LehighSafetyShoes.com) into the bookmark URL field and hit Save. This will update your bookmark link. If you do not know your vanity URL, ask your manager or call Lehigh Customer Service.

• Why can I no longer log into my CustomFit Command Center?

  Due to our recent security upgrades, your account has been upgraded. You should have received an instructional email on how to set up a new password to access your Command Center. If not, please reach out to your corporate administrator or Lehigh Customer Service. If you have set up your new password, you may log into your Command Center from our CustomFit Login Page customfit.me/login using the email address associated with your account.

• I am a manager trying to order for my employees or a bulk order. How do I login?

  If you are a manager trying to log into your ordering website, please go to our CustomFit login page, enter your email address and password and click “Sign In”. You will be taken to your Command Center website. On this page, click the “Login To Order” button in the top right of your screen. This will take you to your Ordering Website.

• What do I do if my login password is not working?

  First, you can view your typed password to verify that you have entered it correctly. Click the eye icon on the right side of the “Password” field. If it does not work, you can easily reset your password on the login page by clicking “Reset it here” on the right side of the login form.

• I am getting a login error that says “Invalid User”. What does this mean?

  You have not been set up as a user in your company account Command Center. Contact your corporate administrator or Lehigh Customer Service to add you. Once added, you will receive an instructional email on how to set up your password.

• I am getting a login error that says “No Password Set”. What does this mean?

  You are a valid user but still need to setup a password for access. You can easily do this by using our Password Reset function. On the right side of the login form find where it says, “Forgot Your Password?” and click “Reset it here”.

• I am getting a login error that says “Invalid Password”. What does this mean?

  You are a valid user with a valid password, you just may be entering your password incorrectly. You can view your typed password to verify that you have entered it correctly by clicking the eye icon on the right side of the “Password” field. If what you entered is correct as you know it and it still does not work, use our Password Reset function on the right side of the form to create a new password.